Introduction
MenuLanka (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use, and share information about you when you use our website and app, available at https://menulanka.com (the “Website”).
Information We Collect
We collect information about you when you use our Website, such as your name, email address, phone number, location, and any other information provided when creating an account or updating your profile. Additionally, when you register as a restaurant, we may collect information about your restaurant such as name, address, phone number, hours of operation, and menu items.
We may also collect information about your device and internet connection, including your IP address, browser type, and operating system. This information is used to help us understand how users access and use our Website, and to optimize and improve the performance and functionality of our services.
We use cookies and other tracking technologies to collect information about your use of our Website. These technologies allow us to track your browsing and search activity, and to remember your preferences and settings. You can adjust your browser settings to disable cookies if you prefer, but doing so may affect the functionality of our Website.
How We Use Your Information
We use the information we collect about you to provide and improve our Website, including to:
- Personalize your experience on our Website, by showing you relevant content and recommendations based on your preferences and past activity
- Respond to your requests and inquiries, such as answering your questions or processing a reservation
- Send you promotional materials and updates about our Website, if you have opted-in to receive such communications
- Analyze and understand how you use our Website, in order to optimize and improve the quality and relevance of our services
- Protect the security and integrity of our Website, and to detect and prevent fraud or abuse
Sharing Your Information
We may share your information with third parties for the following purposes:
- To fulfill your requests and transactions, such as making a reservation at a restaurant or processing a payment
- To comply with legal obligations, such as responding to a subpoena or court order, or to cooperate with law enforcement or regulatory agencies
- To protect the rights, property, and safety of our company, users, and others, including to enforce our terms of use and policies
We may also share anonymized or aggregated data about our users and restaurants with third parties for research or business purposes. This data does not identify any individual users or restaurants and is used to understand trends, improve our services, and develop new products and features. We may also share this data with our partners for marketing and advertising purposes. This data is shared in a way that it cannot be used to identify an individual user or restaurant.
Your Choices and Rights
You have the right to access, update, and delete your personal information at any time. You can also choose to opt-out of receiving promotional emails from us by following the unsubscribe instructions in the email.
If you have any questions or concerns about our privacy policy, or if you want to exercise your rights, please contact us at contact@menulanka.com. We will do our best to address your concerns and respect your rights. Please note that we may need to verify your identity before processing your request.
Security Measures
We take the security of your personal information very seriously. To protect your information from unauthorized access, use, or disclosure, we have implemented appropriate physical, electronic, and administrative procedures to safeguard and secure the information we collect.
Changes to Our Privacy Policy
We may update this privacy policy from time to time. If we make any material changes, we will notify you by email or by means of a notice on our Website prior to the change becoming effective. We encourage you to review this policy regularly for any updates or changes.
International Transfer
Your personal information may be transferred to, and processed in, countries other than Sri Lanka. These countries may have data protection laws that are different to the laws of Sri Lanka. However, we have taken appropriate safeguards to require that your personal information will remain protected in accordance with this privacy policy. For example, we have implemented the European Commission’s Standard Contractual Clauses for the transfer of personal data to data processors established in third countries.
Compliance and Cooperation with Regulatory Authorities
We regularly review our compliance with our Privacy Policy. We also adhere to several self-regulatory frameworks. When we receive formal written complaints, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users and restaurants directly.
Contact Us
If you have any questions or concerns about our privacy policy or data processing, please contact us by email at contact@menulanka.com.
